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Support policy

Email support for RxKinetics software is free.

Please use the support form to report a problem or request assistance. Or you can email us directly

We reply to every inquiry, if you do not receive a reply within 2 business days then there was either a problem with the e-mail address you provided or your mail server is blocking our replies. If you do not hear back from us, please check your SPAM settings, add us to your 'safe senders list', and resend your message. Please provide an alternate email address in case your server blocks outside email.

If you require telephone support, there is a charge of $ 75.00 per hour.


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